TERMS & CONDITIONS

CAPITAL TOURS EMPLOYEES & EQUIPMENT
*Tour Escorts *Motorcoach Buses

TOUR SPECIFICS
*Arrival & Departure Conditions *Baggage *Border Crossing Regulations *Seating Arrangements *Smoking

PAYMENT POLICIES
*Tour Price *Reservation Deposit *Final Payment *Gratuities *Tour Cancellation

INSURANCE INFORMATION
*Baggage *Excess Hospital/Medical *Trip Cancellation

FINAL NOTE FROM CAPITAL TOURS

Company Registration
Capital Tours is registered with the B.C. Department of Consumer & Corporate Affairs. Licence #75-5. B.C. residents are protected against loss by the Travel Insurance Fund.

Company Reponsibilities
Capital Tours acts only as an agent between the passenger and those companies and/or persons providing services. We therefore assume no responsibility and shall not be held liable for any personal injury, property damage or loss, accident, delay or inconvenience caused by any wrongful, negligent or unauthorized acts by those companies and/or persons mentioned above who are not under the direct control of Capital Tours.

Capital Tours reserves the right to alter tour prices, accommodation, schedules or equipment without notice. If time allows and the change is of sufficient magnitude as to affect your enjoyment of the tour, all possible attempts will be made to notify you. Between planning time and the actual tour departure, Capital constantly stirves to improve each tour program, to add to your convenience and enjoyment of the tour. Sometimes changes are made between the time the tour is announced and the actual date of departure. If changes become necessary, or improvements can be made, substitutions will be equivalent of better.

Web Site Information
Every effort has been made to ensure that the information contained in this web site is correct. However, circumstances beyond our control may alter the itineraries and prices described therein.

Tour Escorts
All Capital tours are fully escorted by our staff of responsible and caring guides. Your personal comments and letters attest to your appreciation of their integrity, efficiency, knowledge and overall care for your welfare and happiness.

Motorcoaches
Our main supplier of motorcoaches is Charter Bus Lines of British Columbia. For many years, Charter has provided comfortable, dependable transportation in their deluxe, Canadian-made, Prevost coaches. These familiar green, white and silver coaches, with their distinctive high windows, have become synonymous with Capital tours, and have added greatly to our overall success. Millions of trouble-free miles, with considerate, cooperative and friendly drivers, have earned our loyalty to this family-owned and operated company.

Arrival and Departure Conditions
Your health, safety, welfare, and satisfaction while travelling with us, are of primary importance to Capital Tours. With these concerns in mind, we adhere to the following policies:

Tour members must respect departure times set by the tour escort at the various stops along the way. travelling in a group is fun, but depends upon the co-operation of each member of the tour to ensure that the tour proceeds as planned.

Passengers who require assistyance must be accompanied by an individual who is responsible for such assistance, and capable of providing it. Capital's tour escorts are responsible for the overall well-being of the group and management of the tour; but they are not able to provide individual medical and personal-care attention.

Capital Tours reserves the right to decline service to any person, or to eject any person from a tour in progress, if it is deemed that person's conduct is incompatible with the general welfare of the tour and its participants. In such cases, a refund for the uncompleted portion of the tour will be considered, but is not guaranteed.

Baggage
The handling of one suitcase per person is included on all tours. Maximum care will be taken to ensure safe handling of your luggage, but we do not assume liability for loss or damage to your baggage.

Border Crossing Regulations
Canadians will require proof of citizenship in the form of a Passort, Citizenship Papers or Birth Certificate when travelling in the U.S.A. Passports and visas when necessary, are required for international travel. Capital Tours accepts no responsibility for problems caused by inadequate documentation.

Seating Arrangements
Seat rotation is carried out daily on all multi-day tours. Seats are not pre-assigned, but are selected as passengers arrive on the morning of tour departure. Every effort is made to ensure that people travelling together are seated together.

Smoking
Smoking is not permitted on the coach during any Capital tour.

Tour Price
Prices listed are per person, senior rate, based on double occupancy. Regular adult fate applies to persons under 65 years of age. Applicable taxes (GST) are not included in the cost of the tour; nor are gratuities or personal expenses.

Reservation Deposit
Capital Tours requires a deposit within seven days of booking to reserve your holiday tour. The amount of deposit varies and is specified in the tour itinerary.

Final Payment
Final payments are due 30 days prior to tour departure, unless otherwise specified.

Gratuities
The customary tip to escort and driver is not included in your tour price. Such gratuities may be extended on an individual, personal basis as you may wish. Company policy, however, discourages group tipping, to avoid any possible embarassment to our passengers.

Tour Cancellation
Tour cancellation is an unhappy situation for all. Sometimes, however, it is unavoidable. Should it become necessary to cancel a tour, it will be done expeditiously. Refunds of payments made will be issued promptly to all passengers, with our sincere apologies.

Baggage Insurance
Included on all Capital Tours travelling outside of Canada. Baggage Insurance for other tours is acailable at time of final payment. Full details are available at our office.

Excess Hospital/Medical Insurance & Trip Cancellation Insurance
Unlimited Excess Hospital/Medical Insurance and Trip Cancellation Insurance is included on all Capital Tours programs travelling outside of Canada. Some restrictions apply. The coverage is valid for Canadian residentsonly, and is supplied by John Ingle Travel Insurance. Full details are available at our office.

Final Note
Travelling appeals most to those with a relaxed and tolerant outlook on life and the willingness to accept the events of the day as they unfold. Travel is a continuing adventure and brings many surprises, usually pleasant ones.

If you are the type of individual who has the openness and flexibility of mind to appreciate the good surprises and accept the other kind as part of the adventure of travel, you're the kind of customer we would like to have with us. We know you'll be a good companion and a good traveller; and you'll have the time of your life.